Schellter Strategy Consults bvba - Shareholder & Stakeholder Sustainability
RSS

Recente posts

Reflections on Davos: It's Not Just Women Who Are Working Towards Gender Equality
2014: the rise of the female entrepreneur
10 steps to... growing your own business
When the Gender Gap is a Good Thing: Women and Corporate Crime
Lack of Mentoring Keeps Women and Minorities from Multiple Board Roles

Categorieën

BIOSS Professional
CEO Support Council
Healthcare
Women on Board
Mogelijk gemaakt door

Mijn Blog

The patient experience

According to new research, the patient experience is one of the top three priorities of hospital leaders over the next three years. 

It is clearly time to refocus on the person at the center of care. Many organizations are struggling to understand what patient-centered care truly means, and what it really looks like. 

Everyone has a role in the patient journey: from the arrivals parking attendant, to the CEO and clinical staff, including environmental services and the check-out receptionist. 

Successful hospitals provide an exceptional patient experience. Organizations with a culture that focuses on patients are rewarded with higher clinical quality and efficiency, a safer patient environment, greater employee engagement, and improved financial results.

By putting the emphasis on a patient’s care experience — including respect, partnership, shared decision making, well-coordinated transitions, and efficiency — hospitals see improvements in their patient satisfaction survey data.


0 Reacties op The patient experience :

Comments RSS

Voeg een reactie toe:

Je naam:
E-mailadres: (vereist)
Website:
Reactie:
Maak je tekst groter, vetgedrukt, schuingedrukt en meer met HTML tags. Zo werkt het.
Post Comment
Website Builder mogelijk gemaakt <br/>door  Vistaprint
Website Builder
mogelijk gemaakt
door Vistaprint